At Gempak 99, privacy is more than a legal obligation — it is a core value we are firmly committed to. This Policy transparently explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This is more than a promise — it is the standard we uphold every day to keep your data safe.
Gempak 99 only collects data that is strictly necessary to operate our services. We do not collect excessive or irrelevant data beyond what is needed to run the platform.
All sensitive data — including personal information, passwords, and transaction details — is stored with the same 256-bit SSL encryption used by Malaysia's leading financial institutions.
Gempak 99 has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and never will.
You have the right to access, correct, transfer, or request deletion of your personal data. Such requests may be submitted through our support channels at any time.
This policy is written in plain, easy-to-understand language — not buried in confusing legal jargon. We believe every Malaysian player has the right to know how their data is used.
This Privacy Policy is updated periodically to reflect changes in our services, Malaysian legislation, and industry best practices in data protection.
Privacy enquiries?
FAQThis Privacy Policy ("Policy") is published by Gempak 99 ("we", "platform") and applies to all users of the gempak99.link website and all related services. This Policy explains how we handle your personal data from the moment you first visit our website until you cease using our services.
Gempak 99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a registered data controller, we take this responsibility seriously. Every decision we make regarding the management of players' personal data is guided by your best interests and security.
This Policy is written entirely in Bahasa Melayu to ensure every Malaysian player can understand it clearly, without having to interpret complicated technical terminology. If there is any part you do not understand, do not hesitate to contact our support team.
Gempak 99 follows a data minimisation principle — we only collect data that is genuinely necessary to provide you with a safe, fair and efficient service. The following are the categories of data we collect:
| Data Categories | Specific Data Types | Mandatory / Optional |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number | Mandatory |
| Contact Information | Email address, phone number, mailing address | Mandatory |
| Financial Data | Payment methods (Touch 'n Go, DuitNow, GrabPay, etc.), transaction history | Mandatory |
| Account Data | Username, password (stored in hashed form), login history | Mandatory |
| Gaming Data | Betting history, scores, round results, game preferences | Mandatory |
| Technical Data | IP address, device type, web browser, OS, session cookies | Automatic |
| Communication Data | Support chat logs, emails sent to us | Where Applicable |
Your personal data is collected through several different channels throughout your use of the gempak 99 platform:
When you register a Gempak 99 account, you provide your name, email, phone number and other basic information directly. This information forms the foundation of your account profile.
To comply with PDPA and prevent fraud, we may request verification documents such as a copy of your MyKad and proof of address. This is done through a secure, encrypted portal.
When you make a deposit using Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX — transaction-related information (not your full payment method details) is recorded for audit and compliance purposes.
Every round of baccarat, blackjack, slots, jackpot, Sports Betting (Malaysia Super League football, EPL, badminton) and lottery is automatically recorded for fairness, audit and customer support purposes.
Your web browser automatically transmits information such as your IP address and device type when you visit our website. This data is used solely for platform security and performance optimisation.
Gempak 99 uses your personal data only for legitimate purposes to which you have given implicit or explicit consent. The following is a full list of the purposes for which your data is used:
Gempak 99 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. However, in the following limited circumstances, we may share your data with trusted parties:
Gempak 99 implements robust technical and organisational measures to protect your personal data from unauthorised access, damage, loss or accidental disclosure.
Technical Security Measures:
Data Retention Period: gempak 99 retains your personal data for as long as your account remains active. Following account closure, data is kept for 7 years to comply with anti-money laundering legislation, after which it will be securely disposed of.
Gempak 99 uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your experience. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note, however, that disabling certain cookies may affect the functionality of the gempak 99 platform, particularly security features and login authentication.
Under Malaysia's PDPA 2010 and gempak 99's commitment to privacy, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete data in our records.
Request the deletion of your data, subject to our legal obligations.
Receive your data in a portable, reusable format.
Object to the processing of your data for marketing or specific purposes.
Request a restriction on the processing of your data in certain circumstances.
Gempak 99 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data belonging to anyone under the age of 18.
Gempak 99 employs multiple layers of age verification, including checks at registration and a rigorous KYC process, to ensure only adults can access our platform. Should we discover that data belonging to anyone under 18 has been collected inadvertently, we will take immediate action to delete that data and close the associated account.
Gempak 99 reserves the right to amend, update or replace this Privacy Policy at any time to reflect changes in our data handling practices, current legal requirements or service improvements.
For significant changes, we will notify you via your registered email and/or a prominent notice on the Gempak 99 platform at least 14 days before the changes take effect. For minor changes that do not affect your fundamental rights, a notice on this page is sufficient.
Your continued use of the Gempak 99 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.
The date of the most recent update is stated at the top of this page. If you do not agree with the changes made, you have the right to close your account and stop using the Gempak 99 platform.
We take every privacy enquiry and concern seriously. If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise the rights outlined in Section 08, please contact the gempak 99 Privacy Officer through the following channels:
For more information about your rights under the PDPA 2010, you may also refer to the Department of Personal Data Protection Malaysia (JPDP) at www.pdp.gov.my.
With bank-grade data protection, full PDPA compliance and 24/7 support in Bahasa Melayu — Gempak 99 is a platform you can trust completely. Register now, deposit from RM10.